If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 14 days from the date you purchased it – for preorders, this is extended to 7 days after you receive it.

Any product you return must be in the same condition you received it and in the original packaging.

Buyer pays for return postage, except in cases of damaged or faulty goods.

In the case of damaged or faulty goods, the buyer will be supplied with a label, asked to repackage the product safely, and return it via a local drop-off location.

We believe your game should arrive in perfect condition

We regularly recycle boxes (sorry if it looks like Amazon have sent it to you!) but we pride ourselves on excellent packaging and using reputable delivery firms.

We understand that for many people, game boxes are a piece of art you put on your shelves, and the condition of the box is important. If you believe your game has been damaged in transit (even if only cosmetic) please contact us, and we’ll do everything we can to put it right.



We aim to ship your order within 24 hours.

We offer FREE DELIVERY on all orders £38 and over to the UK, or a flat fee of £3.99 for all UK addresses for orders under £38. Please contact us for international rates.

Standard shipping uses a 2-3 day service (typically, Royal Mail second class).

We offer express shipping for +£3, with 1-2 day shipping (typically, Royal Mail first class or DPD).

Local delivery within Hartlepool is free, and we deliver next day (or by request).


Items with the tag “small item” are sent as a large letter, so we reduced the postage to £1. If any non-small items are bought at the same time, the postage reverts to £3.99

Contact us on info@gamersathart.co.uk or 01429 597577 for more information.